From the beginning, our practice was built on the core value of integrity—doing what is right, living our principles, and cultivating genuine wellbeing for ourselves and those we serve. We use acupuncture to offer authentic, trust-centered care. We are always looking for grounded, high-integrity practitioners and administrators who bring courage, accountability, and heart to our growing team.
Front Desk Coordinator
Mondays 8am-2pm
Mondays 8am-2pm
Job Description: Manage daily office operations and practitioner flow. Maintain a warm and friendly waiting room environment.
Key Responsibilities:
- Compassionate Patient Welcoming: Show up fully as the primary point of contact, greeting patients warmly, answering phone calls with empathy, and making every person feel safe, seen, and respected.
- Flawless Schedule Management: Master our office systems to coordinate fluid scheduling, manage patient intakes, maximize room occupancy, and minimize practitioner friction utilizing Google Workspace and Jane App.
- Insurance & Billing Infrastructure: Navigate health insurance coordination with absolute clarity, processing payments, checking patient coverage, and utilizing tools like Availity/PEARS to manage claims and billing workflows.
- Shared Space Operations: Keep our reception and clinical environments looking intentionally organized, welcoming, and pristine. Support practitioners by ensuring treatment rooms are fluidly ready as needed.
- Authentic Team Communication: Function efficiently and professionally, communicating seamlessly with associate acupuncturists and senior staff / billing contractor to advocate for the best possible patient experience.
- Story & Data Protection: Honor our patients’ vulnerability and privacy by keeping detailed, complete, and strictly secure records in compliance with HIPAA guidelines.
Qualifications:
- Experience: Previous experience in medical front desk operations, hospitality, wellness centers, or customer-facing administration is highly preferred.
- Technical Literacy: Comfort and efficiency learning digital platforms. Direct experience with Jane App, Availity/PEARS, or Google Workspace is a major plus.
- Clear Boundaries & Communication: Exceptional written and verbal communication skills, with an ability to communicate complex insurance or scheduling details clearly and kindly.
- Grounded Mindset: A capacity for deep empathy, active listening, an exceptional attention to detail, and a collaborative team attitude.
Compensation: Competitive Hourly Rate (Based on Experience)
How to Apply
Please send your resume and a short cover letter outlining your work philosophy to office@traditionalacupunctureplus.com.
⚠️ Application Requirement: To ensure attention to detail, please use the exact subject line: “Front Desk Application – [Your Full Name]” when submitting your email.
Associate Acupuncturist
Tuesday, Wednesday, Thursday; Afternoons Preferred; 18-20 hours weekly
We are seeking a dedicated, licensed Associate Acupuncturist to join our team in Phoenixville, PA. This position is an excellent opportunity for a practitioner who loves the clinical art of Traditional Chinese Medicine (TCM), complex case management, and designing treatments around evidence-based, research-backed protocols, but wants to leave the scheduling, administrative tasks, and insurance billing infrastructure to a supportive team.
Tuesday, Wednesday, Thursday; Afternoons Preferred; 18-20 hours weekly
We are seeking a dedicated, licensed Associate Acupuncturist to join our team in Phoenixville, PA. This position is an excellent opportunity for a practitioner who loves the clinical art of Traditional Chinese Medicine (TCM), complex case management, and designing treatments around evidence-based, research-backed protocols, but wants to leave the scheduling, administrative tasks, and insurance billing infrastructure to a supportive team.
Key Responsibilities
- Clinical Care Delivery: Provide high-quality individual acupuncture treatments including comprehensive evaluation, evidence-based plan of care, therapeutic intervention, reevaluation, and thorough education of patients.
- Specialized Case Management: Safely manage and support patients dealing with chronic issues and complex clinical profiles.
- Documentation & Safety Compliance: Maintain detailed, complete, legible, and secure medical record documentation (EHR) while strictly following Clean Needle Technique, HIPAA, and OSHA guidelines.
- Clinic Operations: Support office admin in the set up, clean, maintain, and break down treatment rooms to ensure a serene, professional environment for every patient as needed.
- Team Communication: Function efficiently and professionally, communicating seamlessly with front desk and administrative staff while treating all patients and team members with absolute dignity and respect.
- Practice Growth & Technical Literacy: Actively participate in recruiting patients and expanding the practice, utilizing familiarity with Google Workspace, Jane App, Availity/PEARS, or equivalent office management tools.
- Leadership & Professional Development: Demonstrate a strong desire to be a leader and educator in the field of acupuncture and herbal medicine.
Qualifications & Requirements
- Education: Graduate of an ACAHM accredited school with a Master’s or Doctorate degree in Acupuncture.
- Licensure: Active and unencumbered license as a Practitioner of Oriental Medicine (L.OM.) or Licensed Acupuncturist (L.Ac.) in the Commonwealth of Pennsylvania.
- Certifications: Active National Board Certification through the NCCAOM (Dipl. Ac. or Dipl. OM.), up-to-date CPR certification, and completed PA Child Abuse History Clearance / training.
- Clinical Expertise: Strong anatomical point location and mastery of clinical modalities (Electro-Acupuncture, Dry Needling, Fire Cupping, TDP Infrared Therapy). Expertise or a strong interest in Orthopedic Acupuncture is highly preferred.
- Interpersonal Skills: Exceptional bedside manner, empathy, active listening, and a collaborative team attitude.
What We Offer (Full Overhead Coverage)
Traditional Acupuncture Plus provides and covers all overhead costs so you can focus 100% on clinical excellence, including:
- Beautiful, fully equipped, clinical spaces
- Full office receptionist, front desk coordination, patient scheduling support, and administrative personnel.
- All clinical forms, marketing materials (business cards, brochures), advertising, and promotion.
- All acupuncture and clinical supplies, linen service, utilities, and regular trash removal.
- Removal of sharps containers and other biohazard materials.
- Required compliance frameworks including HIPAA and OSHA trainings.
Compensation: Competitive W-2 structure offering 40% of collections from personally rendered services, backed by a fully covered overhead model.
How to Apply
Please send your resume/CV and a short cover letter outlining your clinical philosophy to office@traditionalacupunctureplus.com.
⚠️ Application Requirement: To ensure attention to detail, please use the exact subject line: “Associate Acupuncturist Application – [Your Full Name]” when submitting your email.